Terms & Conditions

1. Introduction

Welcome to Body BioPhysics Ltd. By accessing this website or booking services with Body BioPhysics Ltd (“we”, “our”, or “us”), you agree to be bound by the following Terms & Conditions. Please read them carefully.

2. Professional Services

Body BioPhysics Ltd provides private chiropractic care, structural bodywork, functional health optimisation, and related wellness services.

All services are provided by qualified practitioners and are intended to support health and wellbeing. Our services do not replace emergency medical care, GP care, or specialist medical advice where appropriate.

3. Appointments & Home Visits

Dr Louise Chiasson-Baxter currently provides consultations primarily through private home visits and selected concierge arrangements.

Appointment availability is subject to practitioner availability, travel logistics, and location.

Minimum appointment durations and travel charges may apply.

4. Fees & Payment

Fees for consultations, treatments, reports, administration, and travel will be communicated prior to booking where possible.

Payment is due upon receipt of invoice unless otherwise agreed in writing.

We reserve the right to charge late payment fees or suspend future appointments where invoices remain unpaid

5. Insurance Billing

Where applicable, Body BioPhysics Ltd may bill private medical insurers directly on behalf of patients. However:

  • Insurance coverage remains the responsibility of the patient.
  • Patients are responsible for any excess, shortfall, excluded treatment, or non-covered amount.
  • Authorisation codes do not guarantee payment by insurers.
  • Patients remain ultimately liable for all outstanding balances.

6. Cancellation Policy

We kindly request a minimum of 24 hours’ notice for cancellations or appointment changes.

Late cancellations or missed appointments may be charged in full, including insurance-billed appointments, as appointment time has been reserved exclusively for the patient.

7. Medical Information

Patients are responsible for providing accurate and complete medical information, including current diagnoses, medications, and relevant medical history.

Body BioPhysics Ltd is not responsible for complications arising from incomplete or inaccurate information provided by patients.

8. Website Content

The content on this website is provided for general informational purposes only and should not be considered medical advice.

We make reasonable efforts to ensure information is accurate and up to date; however, we make no guarantees regarding completeness or accuracy.

9. Intellectual Property

All website content, branding, logos, text, graphics, and materials are the intellectual property of Body BioPhysics Ltd unless otherwise stated. Reproduction or distribution without written permission is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Body BioPhysics Ltd shall not be liable for:

  • indirect or consequential losses,
  • technical website interruptions,
  • third-party service failures,
  • or outcomes arising from misuse of information on this website.

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot legally be excluded under UK law.

11. Privacy & Data Protection

We are committed to protecting your privacy and handling personal data in accordance with UK GDPR and applicable data protection laws.

Please refer to our Privacy Policy for further details regarding data collection, storage, and usage. 

12. External Links

This website may contain links to third-party websites. Body BioPhysics Ltd is not responsible for the content, security, or privacy practices of external websites.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this website.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.

15. Contact Information

Body BioPhysics Ltd
Email: info@bodybiophysics.com
Website: Body BioPhysics Ltd